State Farm® Insurance Agent Vic McLane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Langham
September 3, 2026
"Ms. Julie in the office is always a great help when I have questions or need to make changes to my policies."
"Thank you so much for the 5-star rating, Kevin! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Vic McLane "
Steve Wedgeworth
September 3, 2026
"Vic has been my agent for over 20 years. I always deal with Darla and all I have to do is make one phone call to her and whatever I need is taken care of immediately. Would not consider using anyone else."
"Steve, thank you for the fantastic review! We’re always here to support you with your insurance needs in Southlake. "
Phil Null
August 27, 2026
"i have two hail claims unfortunately. Darla Jackson in Vic's office is the best! She is extremely responsive and provides great detailed information. She is the greatest!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vic McLane’s Team. "
Ralph Westmoreland
August 25, 2026
"We have been with Vic McLane for over 15 years with our auto, home and rental homes. The service has always been exceptional and working with Darla Jackson has been a pleasure."
"Hi Ralph, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Vic McLane’s team. Please reach out to us if any questions come up! - Vic McLane’s Insurance Team "
Ilse Cruz
August 25, 2026
"Darla has been my Insurance agent for a while now. She is always available and willing to answer any questions I have. Very helpful overall. She’s the best!!"
"Ilse, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Melissa Carazo
August 24, 2026
"Julie Hart is the best! I needed Insurance pronto and She came through really quick. I am so happy with the service I get from State Farm. Thanks again, Julie.
Melissa C"
"Hi Melissa, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Southlake. If you ever need help, we are just a phone call away! - Your State Farm Agent, Vic McLane "
Darcy Ward
August 22, 2026
"I’m so happy with Darla Jackson at State Farm. She always answers my questions in a timely manner! She’s very helpful, friendly, and knowledgeable. It’s nice to have someone to rely on!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Southlake insurance team. "
Diz Nutz
August 19, 2026
"Never been happier with: Darla Jackson, and her office.
I have been with the Vic McLane's office since moving here to TX and never had a problem or an issue they could not help me with. I love the smaller agent office, as it has a home feel to it with a family, friendly staff and with great customer service.
5/5 🌟 all day long."
"Diz, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Sheela M
August 18, 2026
"I have used him for two years and Darla was absolutely great, I have called her frequently with many questions and with anxiety, but she is always patient and kind, thank you Darla."
"Sheela, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Jesse Jantzen
August 12, 2026
"We have been with State Farm for more than 30 years; some agencies are great - having moved to the area, we continue to find the Vic McLane agency to be subpar.
It is virtually impossible to get straight answers or support on understanding coverages. Vic McLane does not personally respond to emails nor phone calls, despite request for help with a claim.
If your insurance needs are complex or if you want questions answered, go to a different agent!!"
"This is the first I have heard of this. I would be happy to discuss anything on your mind. Call my office anytime. "
Ray Schroeder
August 12, 2026
"We have been supported by Vic McLane's State Farm for the last few years and have always received great support. They are very responsive to our questions and provide clarity with what is happening in the insurance world. Darla Jackson supports us and she has been awesome. The only negative thing I can talk about is that insurance premiums continue to increase. This is not a reflection on Darla or State Farm, since it is happening with all insurance companies."
"Thank you for the 5-star review of Vic McLane’s team - we really appreciate your kind words! "
Leslie McNeese
August 10, 2026
"We have had State Farm for many years for home and business insurance. When I call in, Darla is always happy to help with whatever we have questions on! We really appreciate it."
"Leslie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Laura Crays
August 7, 2026
"I recently had some questions about my auto insurance and most specifically was seeking easy access to my proof of insurance cards to be used digitally instead of the former paper forms that were typically sent each time they expired. Darla (K Jackson) listened and was extremely responsive and helpful in answering my questions and walking me through how to set up the appropriate app and obtain what I required. Thanks Darla!"
"Thank you for the 5-star review of Vic McLane’s team - we really appreciate your kind words! "
Jim Schultz
August 6, 2026
"We've had our home and auto insurance with Vic McLane's office for several years and we couldn't be happier with the service we've received. We've worked primarily with Darla Jackson, who has always been incredibly responsive, knowledgeable, and a pleasure to work with. She consistently goes above and beyond to answer our questions and make sure we have everything we need.
The entire team at Vic's office has been friendly, professional, and committed to providing outstanding customer service. It's reassuring to have an insurance agency to trust, and we highly recommend Vic's office and Darla to anyone looking for reliable insurance and exceptional support."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Southlake insurance team. "
Tom Zelewski
August 6, 2026
"I switched State Farm agents a while back due to poor service. I have found Darla Jackson at Vic McLane’s office to be extremely helpful! So glad I switched!"
"Thank you so much for your kind review, Tom! If you need insurance assistance, we are just an email or call away! - Vic McLane, your State Farm Agent "
Charles Sutherland
August 6, 2026
"Always super helpful and on top of our ever changing needs"
"Charles, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Southlake insurance team is always here and happy to help. "
anjankumart
August 6, 2026
"I had an excellent experience working with Johnny Herrera. He did a great job providing both home and auto insurance quotes, clearly explaining the coverage options, pricing, and benefits. The process was smooth, efficient, and stress-free. Their responsiveness, professionalism, and attention to detail made it easy to compare options and make an informed decision. I truly appreciate their dedication to finding the right coverage at a competitive rate and would highly recommend their services to others."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Andy self
August 6, 2026
"Darla was on top of what I needed to add a new vehicle to my coverage. She made it easy and seamless. Thank you"
"Andy, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Vic McLane and Team "
Eugene K
August 4, 2026
"Darla was superb in handling my policy modifications. She understood exactly what I wanted and resolved everything in a single, brief phone call."
"Eugene, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Southlake. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vic McLane and Team "
Steven Kaplan
August 4, 2026
"Darla was really great in getting me the info I needed on a pending claim, and she was so fast in helping to get me reimbursed for a tow. She communicated clearly through text and email, and just made sure I was taken care of."
"Hi Steven, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Southlake. If you ever need help, we are just a phone call away! - Your State Farm Agent, Vic McLane "
Lindsey Phan
August 4, 2026
"Vic helped me out so much to get the best rate and get the best insurance I can, I definitely recommend him"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
kim watts
July 30, 2026
"Great office and Darla is very efficient and easy to work with."
"kim, thank you for the amazing review! Our Southlake insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Vic McLane, your State Farm Agent "
Chris Nguyen
July 27, 2026
"Vic's agency and staff (Expecially Darla) have been great with me and my family over the years."
"Thank you Chris. I’m so happy that our agency is meeting your needs!"
Amber M
July 21, 2026
"Johnny Herrera has been the most helpful and informative insurance person I have ever worked with. He is very patient in explaining everything to me and he has saved me a lot of money!! I wish I had found the years ago..."
Kim Stark
July 19, 2026
"Darla is great. She is quick to respond and takes care of my needs in a timely manner. Thank you Darla"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "